It was a huge relief to have found Olga. I had been under fire from the IRS and had made many attempts to resolve issues with the IRS including mortgaging my house to pay them off and pillaging our retirement funds to pay them when they came back again. It is to be seen whether Olga's efforts are similarly "temporary", but Olga handled the IRS with extreme competence and secured a penalty abatement that was unprecedented from my experience!
Thank you Olga!!!

                                                                                                                                                                                                - Karen